Acknowledgment and Acceptance of Terms & Conditions
By accessing, using, or browsing this website, you agree to be bound by the following Terms and Conditions, disclaimers, limitations of liability, and Privacy Statement. Please read them carefully. Bacteriostatic Water USA reserves the right to amend or update these terms at any time without prior notice. Your continued use of this site and any order placement confirms your acknowledgment and acceptance of these Terms and Conditions.
Copyright
All content on the Bacteriostatic Water USA website, including text, graphics, logos, images, and trademarks, is the property of Lacram Pty Ltd or its content suppliers. This material is protected by copyright law and may only be used for browsing this website and purchasing goods or services from Bacteriostatic Water USA.
Product Information and Intended Use
Products offered on this website are intended strictly for professional, clinical, or laboratory use by qualified healthcare professionals or organisations. They are not for human consumption, self-administration, or personal therapeutic use.
We make every reasonable effort to ensure the accuracy of product descriptions, prices, and stock availability. However, we reserve the right to correct any errors or update information without prior notice.
Placing and Accepting Orders
Orders placed through this website constitute an offer to purchase goods subject to these Terms and Conditions. Bacteriostatic Water USA reserves the right to accept or reject any order at its sole discretion. An Order Confirmation email will be sent for your records, but this does not constitute acceptance of your order or guarantee product availability.
We reserve the right to cancel or refuse orders, including but not limited to cases where products are unavailable, pricing errors have occurred, or misuse of discounts is detected.
Professional Use Confirmation
By placing an order, you confirm that you are a qualified healthcare professional, researcher, or purchasing on behalf of a licensed healthcare organisation. Bacteriostatic Water USA does not verify buyer qualifications at checkout but places responsibility on the purchaser to ensure compliance. Use of products outside of intended professional or research use is strictly prohibited.
Payment
Payment is accepted by Credit Card. All goods remain the property of Bacteriostatic Water USA until payment is received in full.
Cancellation by Bacteriostatic Water USA
We reserve the right to cancel any order at any time, including after an Order Confirmation has been sent, without liability for loss or damage. Cancellation reasons may include, but are not limited to, product unavailability, pricing errors, or suspicion of non-professional use.
Cancellation by Customer
If you need to cancel an order, please contact us immediately at info@bacteriostaticwaterusa.com. Cancellation is at our discretion and may not be possible after payment is processed.
Delivery
Customers are responsible for providing accurate delivery details at the time of ordering. Bacteriostatic Water USA is not responsible for delivery failures due to incorrect addresses. We are not liable for loss, damage, or delays once the product has been dispatched, though we will assist in reasonable enquiries with couriers if issues arise.
Returns and Exchanges
Due to the nature of our products, we maintain a strict no-refund policy unless products are proven to be damaged in transit or defective on arrival.
If you receive damaged goods, you must notify us immediately and provide sufficient evidence (such as photos) for assessment. We reserve the right to replace the item or offer a refund if replacement is not possible.
Please choose your products carefully before finalising your order.
Limitation of Liability
Bacteriostatic Water USA makes no warranties or guarantees regarding the suitability of products for individual needs beyond the specifications provided. We disclaim all liability for misuse, off-label use, or use by unqualified individuals. Customers assume full responsibility for ensuring compliance with applicable regulations and correct use within professional settings.
Disclaimer
Products are supplied strictly for professional use. We do not provide medical advice or therapeutic claims. Content on this website is for informational purposes only and does not replace the advice or guidance of a licensed medical practitioner.